Our Process: Creating Your Custom Family Heirloom

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Our Process: Creating Your Custom Family Heirloom

At My Lineage, we are dedicated to creating a one-of-a-kind family heirloom that is as unique as your family’s history. Our collaborative approach ensures that your input and continuous feedback are listened to every step of the way, and we appreciate your preferences and ideas. Let’s take a closer look at our detailed process:

1. PERSONAL CONSULTATION

We begin with a personal consultation to understand your specific needs and desires. We believe that through our collaborative process, your thoughts and ideas are essential in crafting your exceptional family heirloom.

After filling out a consultation form on our website, you can then choose a convenient 30-minute timeslot. After making your selection, you will receive a confirmation email for your Google Meet call appointment.

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2. ORDER CONFIRMATION

During our consultation, we listen intently to what you want and work together to finalize your product selection. We provide expert guidance to ensure your chosen product aligns perfectly with your vision. You’ll also get access to your My Lineage account, where you can monitor the progress and maintain complete control over the customization process.

Our user-friendly My Lineage app was designed based on feedback from our customers to provide transparency and accessibility. It allows you to track your order’s progress, receive personalized updates, view your unique coat of arms, and connect with our friendly support team, all at your fingertips. With push notifications, we keep you informed for a seamless and convenient experience.

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3. PROFESSIONAL RESEARCH

Our team of expert historians, with over 30 years of experience, conducts a thorough research process to uncover the historical details that make your family’s story unique. They dive into trusted and credible resources to research your family’s history, providing you with authentic and thoroughly researched family surname histories, coats of arms, and family crests.

Our library includes reference books relating to historical figures, passenger lists from old sailing ships, immigrant records, and many other reliable sources, all of which are used to compile research and collect information about the people throughout history who have carried your family name.

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4. CUSTOM CRAFTSMANSHIP

Our skilled craftsmen then take over to handcraft your one-of-a-kind heirloom. Every embroidery is hand-stitched, and each piece of metalwork is custom-made to meet the highest standards of quality, creating that My Lineage difference. This phase ensures that your family heirloom is not just a product but a unique and exceptional piece of handcrafted history that can be proudly passed down from generation to generation.

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5. QUALITY CONTROL & DELIVERY

Before we mail your order out, it goes through a final quality inspection. This step is crucial in upholding our commitment to excellence, as we meticulously review every detail to ensure it meets our high standards and your expectations. Once it’s approved, we carefully package your family heirloom and deliver it right to your doorstep, marking the completion of your seamless and personalized journey with us.

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We are here to make sure you have an outstanding experience, and we take pride in helping you create a family heirloom that will be treasured for generations to come.

FAMILY HERITAGE

Showcase your family crest and coat of arms

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MILITARY SERVICE

Proudly display your military service and sacrifice complemented by your family’s coat of arms

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FIRST RESPONDERS

Proudly display your service along with your family’s coat of arms

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CUSTOMER REVIEWS

Nicholas B.

"I received my heritage package from My Lineage recently. I was delighted to find out that they made good on their promise of high quality work and verified research. My family loves our embroidered family crests and explanation of names. It will be apart of our family for generations. I would like to personally thank Paul for his professional and friendly customer service. He followed up on every detail in the process, was thorough and personable. I cannot speak highly enough of this company, the product is well worth the cost and will last many lifetimes!!! Thank you!"

Grason D.

"The sword and banner are high quality. My family absolutely loved how the set looked and loved how we finally got a more accurate last name history! Shane was excellent to work with. I constantly got updates telling me how far along my package was and the pictures and videos were high quality! I'd definitely buy from this company again! if I could rate 10 stars I totally would!"

Conner B.

"My Lineage is a great way discover your family’s history without having to do any tedious research of your own. They have amazing employees who will help you figure out exactly what you’re looking for and how to obtain it. I personally worked with Shane and I can say that I have zero complaints and loved how I was updated through the entire process. Absolutely recommend this if you have any interest in your family’s history!"

Nicholas T.

"Was a very informative and fun activity for the whole family and a wonderful way to create a family heirloom for generations to come. I had a wonderful time talking at length with a representative by the name of Conor who went into great detail on the process of how my family’s lineage was researched as well as the process of how the sword was forged. I was so elated on receiving the sword that I signed up for the shield as well. I highly recommend this for anyone looking into their family’s history because it adds a unique and interesting aspect to it."

Erick G.

"My parents just got the package i got for them and they are very happy with it. The quality is amazing and the attention to detail is immaculate. Im very happy with my order and Shane from MyLineage was very helpful. Ive gotten to have quite a few conversations with Shane and he was always concerned with my order and my family. You can tell that its not only personal for you but the employees who work at MyLineage as well. Im very content with the customer service and it is 100% worth investing in your family name."

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OUR CUSTOM HANDMADE PRODUCTS

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OPTION 1: Select your product and buy now

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OPTION 2: Schedule your consultation with a My Lineage professional today

With commemorative sets starting at $247, we look forward to collaborating with you to create an heirloom that honors your history and your legacy for generations to come.

To get started, please fill out the following form and click ‘Schedule Your Consultation.’ You can then choose a convenient 30-minute timeslot for your consultation. After making your selection, you will receive a confirmation email for your Zoom call appointment.

OUR PROCESS